Art Thomas

Art Thomas

Previous Owner/Consultant

Personal Site: https://www.linkedin.com/in/art-thomas-5791523a/

Art Thomas

Previous Owner/Consultant

About Art Thomas:


Steam Sweepers LLC was established in 1996 by Art Thomas. From the beginning and still to this day, Art is involved with each customer, whether it is providing an estimate of services, quality control, or a follow-up. Art trains and provides education through IICRC for all employees.

The whole Thomas family participates in the operations of Steam Sweepers LLC. Karen, Art’s wife, has been an Occupational Therapist for 31 years. She provides Human Resource assistance for Steam Sweepers.

His son Bryan, a graduate from Western Washington University, has taken over as the new owner of Steam Sweepers.

Their daughter Brea is also a graduate of Western Washing University. Brea works part-time in the office providing clerical, administrative, and customer service support.

Customers love working with Art Thomas

See All
Anna L.

Anacortes, WA

Posted on Steam Sweepers Rug Cleaning

Before calling Steam Sweepers I had called a different carpet cleaning service and was told their service would be able to clean my rug and permanently remove the unpleasant odor of a synthetic coming from it. As a result of this response I decided to get a second opinion and called Steam Sweepers. Art (the owner) was able to answer my call immediately. He said he would call me back shortly because he was presently busy with another customer on the phone. He returned my call promptly. He demonstrated reliability with great phone communication. I explained to Art I had a 9'x12' tufted wool rug which began smelling of a strong odor of synthetic rubber. I asked if he would be able to clean my rug to remove the smell. I told him I thought the odor was coming from the non-skid rug pad, and not the rug. Art said the odor wasn't originating from the pad but was coming from the rug itself. Art informed me, although my rug's label said 100% wool, some rugs with defective backings (undersides) were originally made improperly with a particular bad batch of latex adhesive, As a result of this, sometimes they will emit an odor when the carpet ages. He was very honest with me and said unfortunately cleaning would not remove the odor. I thanked Art for his knowledge and integrity. He saved me from the cleaning expense and further problems with my rug. It was my first time I called Steam Sweepers, and I was given clearly understood answers to my rug questions. I also appreciate Art did not make any sales attempt at pressuring me into having my other rugs or carpets cleaned. Art had nothing to gain from my call but he took the extra time to assist me with his valuable knowledge. I followed up the phone call and contacted the high end store where I purchased the rug. The furniture/ design store confirmed Art's diagnosis. The store said they will provide me a new replacement rug for free, due to the defect. The store no longer sells rugs with this latex issue. Thanks to Art again. I would have never thought of contacting the store where I purchased the rug because my rug was a few years old and I didn't know it was defective. Art not only knows about proper cleaning procedures but also knows about rug construction, and it allowed me to move forward with a positive solution. When the time comes for my other rugs and carpeting to be cleaned Steam Sweepers has earned my trust to provide the reliable and appropriate cleaning service. Nancy M. Anacortes, Wa

Jobs Completed by Art Thomas

See All

Custer, WA

January 3, 2025

This antique, Turkmen Tekke rug was brought in by returning customer, Trent. Turkmen rugs are hand-knotted by artisans over a long period of time. This labor-intensive craft creates long-lasting, beautiful rugs. Tekke rugs are Turkmen rugs crafted specifically in the Tekke tribe, they can be recognized by their high knot density and symmetrical patterns. With treasured rugs like this, it is especially important that they are washed with the proper methods. Our immersion washing process is the only proper way to clean fine rugs like Trent's.

Reviews

What Our Customers Are Saying

We have a large contemporary wool rug. Light on color and had many coffee spills. Bryan and his team are amazing! Kind, very knowledgeable, excellent communication and customer service... Read more about Dolores W reviewRead More

Firstly, my rug came back looking fantastic. Second, the service was great. They clearly told me what to expect, timing, and building a service proposal for my rug and situation.... Read more about Cody H reviewRead More

I showed up with a rug I essentially destroyed myself. They very nicely told me I messed up and told me the risks of trying to get it cleaned... Read more about Dented LRead More

Steam Sweepers did an excellent job cleaning 3 area rugs. Extremely satisfied with the results and with the friendly professional service. Highly recommend!!... Read more about Steve E reviewRead More

Call Us for Pick-up or
Drop Off Service!

We make area rug cleaning easy for you. Whether you own a large Persian rug, a hand-knotted Chinese rug, a department store rug or maybe a house full of smaller woven rugs such as Karastan’s, we would be happy to schedule a pick-up. We service our hometown of Bellingham & Mount Vernon, all cities and townships in Whatcom, Skagit, and Island Counties. We meet our customers from San Jaun Islands in Anacortes. Also, a limited reach into Snohomish County, Stanwood. If your home is on the I-5 corridor between Blaine and Smokey Point our pick-up services can make rug cleaning easy for you.

Arrow