Comment: The folks at Steam Sweepers are a pleasure to work with. I recommend them highly. They were professional and friendly, returning phone calls promptly and communicating well. I chose to drop off our rug myself; their warehouse is spotless! The rugs are clearly treated with the utmost care. The people I spoke with were also very knowledgeable about the rugs. Best of all, our carpet (a Sarouk) came back jewel-bright.